Online Reputation Management Brisbane
Pillar 3 of Local SEO: Build trust. Get more 5-star reviews.
Build trust. Get more 5-star reviews.
And protect your reputation with automation.
Welcome to Pillar 3 of Local SEO Success — your Online Reputation.
If you’ve followed along with our series, you already know that Local SEO success rests on three key foundations:
- Your Google Business Profile (Optimised)
- Your Website (Optimised for Local SEO)
- And now — your Online Reputation
This is where trust is built or broken. Great rankings and a fast website won’t matter if your review game is weak.
Your reputation is what turns clicks into customers.
Let’s fix that.
Online Reputation Management Brisbane
Pillar 3 of Local SEO: Build trust. Get more 5-star reviews.
Build trust. Get more 5-star reviews.
And protect your reputation with automation.
Welcome to Pillar 3 of Local SEO Success — your Online Reputation.
If you’ve followed along with our series, you already know that Local SEO success rests on three key foundations:
- Your Google Business Profile (Optimised)
- Your Website (Optimised for Local SEO)
- And now — your Online Reputation
This is where trust is built or broken. Great rankings and a fast website won’t matter if your review game is weak.
Your reputation is what turns clicks into customers.
Let’s fix that.
Online Reputation Management Brisbane
Pillar 3 of Local SEO: Build trust. Get more 5-star reviews.
Build trust. Get more 5-star reviews.
And protect your reputation with automation.
Welcome to Pillar 3 of Local SEO Success — your Online Reputation.
If you’ve followed along with our series, you already know that Local SEO success rests on three key foundations:
- Your Google Business Profile (Optimised)
- Your Website (Optimised for Local SEO)
- And now — your Online Reputation
This is where trust is built or broken. Great rankings and a fast website won’t matter if your review game is weak.
Your reputation is what turns clicks into customers.
Let’s fix that.
Your Online Reputation Is the Deal Maker...
Or the Deal Breaker!
Let’s say someone’s looking for a Roofer in Aspley or a Chiropractor in Logan.
They Google it… and a list of businesses pops up.
Who do they call?
- Not the one without reviews
- Not the one with a 3.7-star rating
- Not the one with old reviews from 2021
They call the business with recent, consistent 5-star reviews.
Your reviews either help you stand out — or quietly push you to the sidelines.
Most Business Owners Know Reviews Matter — But Still Don’t Ask
Sound familiar? Totally understandable.
But here’s the truth: if you don’t ask consistently, Google won’t take you seriously.
And potential customers will scroll right past you.
The fix?
Reputation Automation.
How to Get More Google Reviews — Without the Awkwardness
We use automation to ask for reviews at the perfect moment — right after the job is done, when the customer is excited and happy – and most likely to say something nice.
That’s when they get a short, friendly SMS or email with a direct link to your Google review form. It’s personalised. It feels natural. And, it works.
What about “not-so-happy” feedback?
The system redirects it to a private form — so you can fix the issue before it goes public.
What You Get With Our Reputation Automation System
- Automated SMS & email review requests
- Smart feedback filtering
- Review monitoring (Google, Facebook, etc.)
- CRM & invoicing system integrations
- QR code generator for cards & invoices
- Monthly reports
- Support from our Brisbane-based team
This isn’t just another app — it’s a done-for-you system.
Why Reputation Affects Your Rankings
You’re not imagining it…
That competitor that keeps outranking you — even though their work is average (and you get called to fix it)?
It’s probably because they’ve got 70 Google reviews and you’ve got… 9.
A Brisbane electrician went from 12 reviews to 64 in under 3 months — and jumped up to the #2 spot on Google Maps.
No pricing changes. Just better reviews. And a phone that’s ringing (now).
Pro Tip: Add a QR Code to Your Business Card
Want more reviews without lifting a finger?
Add a QR code to your business card that links directly to your Google review form. Or put a Review Stand on your counter.
Say this to your clients as you finish the job:
“So glad you’re happy with what we’ve done – here’s my card.., just scan that QR code — it’ll take you straight to our Google Review page. It would mean the world to me if you’d say a few nice things about me and the job we did. Can you help me with that?”
It’s simple. And it works.
Citations: The Other Side of Reputation
Online reviews are the loud part of your online reputation.
However, Citations — consistent business listings across directories — are the quiet force that supports your local SEO.
We clean up your business info on directories like:
- Yellow Pages
- Hotfrog
- Yelp
- Apple Maps
- Industry-specific directories
DIY Doesn’t Work — Here’s Why
Most businesses start strong with review follow-ups, but it falls apart. Here’s what usually goes wrong:
- Inconsistent follow-up
- Too many requests at once (looks fake)
- Missed responses to new reviews
- No system = no results
Automation fixes all of it.
Real Results From Real Local Businesses
The numbers speak for themselves – but the smiles on the business owners faces tell a much bigger story!
- Redcliffe physio jumped from 4.2 to 4.8 stars — and booked 9 extra sessions
- Ipswich roofing company added 16 reviews in 2 months
- Wynnum bookkeeper finally got their first batch of 5-stars — and the phone started ringing again
What’s Included in Our Managed Reputation System
- Automated Google Review workflows
- SMS/email templates with your branding
- Review funnel with negative feedback filtering
- QR codes for cards, receipts & invoices
- Directory audit & cleanup
- Monthly performance reporting
- Fully managed by our Brisbane team
We don’t just give you tools. We give you a system.
Ready to Take Back Control of Your Reputation?
Still relying on word-of-mouth or hoping happy customers will “get-around-to-it”?
It’s time for a smarter system.
📞 Book your free 15-minute reputation audit.
We’ll show you where you stand — and exactly what to do next.
Proudly helping local businesses across Brisbane, Ipswich, Logan, Redlands, Moreton Bay PLUS The Gold and Sunshine Coasts.
Online Reputation Management for Local SEO: Frequently Asked Questions
What is Online Reputation Management and why is it important for local businesses?
Online Reputation Management is the process of shaping how your business appears and is perceived online — especially through reviews and directory listings. For local businesses in Brisbane, it’s not just about damage control. It’s about building trust, standing out in search results, and turning website clicks into customer calls. At Brisbane Local SEO Agency, we automate this process to make it easy, consistent, and results-driven.
How does Online Reputation Management affect my Google rankings?
Google looks at signals like the quantity, quality, and recency of your reviews when deciding where to rank your business in local searches. A strong reputation often means a stronger position in Google Maps and organic listings. BLSA helps you improve those signals by managing and automating the review process — so your reputation actively works to boost your SEO.
I already have happy customers — do I still need Online Reputation Management?
Absolutely. Having satisfied customers is only half the battle. Unless those customers are leaving 5-star reviews, your online presence won’t reflect your actual service. Our Online Reputation Management system at Brisbane Local SEO Agency ensures those happy clients are gently nudged — at the right time — to share their experience online, boosting both credibility and visibility.
Can automation really help with Online Reputation Management?
Yes, and it’s a game-changer. At BLSA, we use automation to send SMS and email review requests immediately after a job is completed. It feels natural and never pushy — plus, it includes smart filtering that redirects unhappy feedback privately. It’s Online Reputation Management done right: consistent, simple, and stress-free for Brisbane business owners.
What’s included in Brisbane Local SEO Agency’s Online Reputation Management service?
We offer a fully managed solution that includes automated review requests, negative feedback filtering, QR codes for invoices and business cards, monthly reporting, and a clean-up of your online directory listings. You get everything you need to build trust, improve rankings, and grow your business — without having to lift a finger.